OPesa has a strict policy of treating all its customers with utmost dignity, respect and most importantly, understanding.
"Threatening texts, debt linked to woman’s death," a headline on the Standard Digital screams describing how the 38-year-old Caroline Wanjiku Maina, a Nairobi businesswoman who went missing was on Friday found dead and her body dumped in Kajiado.
Below is a screenshot of an excerpt from the story that paints a grim picture of how informal lenders' (Shylocks/loan sharks) callousness when it comes to recovering money owed to them, can end tragically.
May Caroline find eternal rest and perpetrators of her painful death brought to justice as soon as possible. Condolences to her family as well.
However, it does not and should never end this way for anyone just because of a delayed loan repayment!
We all experience financial setbacks that make it hard for us to honour our financial commitments, including timely repayment of your OPesa loans.
Should you ever experience a difficulty in repaying your OPesa loan, simply contact OPesa loans collection desk to work on a new repayment plan that is mindful of your prevailing financing situation.
The fact that you received your loan in full, doesn’t necessarily mean that you have to repay it in full. OPesa flexibility means you can have a phased repayment plan upon reaching out to its collection desk.
OPesa not only has a listening ear that puts you first throughout the conversation, but it has a policy of treating all its customers with utmost dignity, respect and most importantly, understanding.
OPesa loans which range between Sh1,500 and Sh50,000 are collateral free. This means that all you need to get a loan from OPesa app, is a good credit history as opposed to Shylock's who will ask you for among other things, car logbooks and title deeds as securities even for small loans.