Encountering any Issue With the OKash App or You've Got a Biting Question? Here is Your Help


There is that time when you are in dire or urgent need of something but the forces of nature seem to pull you in the opposite direction.

It is at this critical decisive moment that some will give up and surrender to fate while others will seek a way out of the prevailing situation.

If you belong to the latter group of 'no gain, no surrender', you will agree then that information is power during such a critical moment. Knowing where or who to turn to during a time of need is, therefore, something that is of utmost importance.

Getting information whenever you need it, is one of the core things that define the OKash loan app. This is designed to ensure that you have a good experience with the OKash app every time you are using it.

As such, the following information pertaining the OKash app becomes vital to you in the event you find yourself in any difficulty.

- OKash Customer Care  Hotline: 0207659988.

- OKash WhatsApp Number: 0758 705 699.

- OKash Facebook: Click here to follow the page.

* OKash M-PESA paybill Number: 612 224.

With that, the following sample questions by various OKash app users were asked recently and answered immediately by the OKash customer care team via the above platforms.

1. I am trying to log in my OKash app but I am getting an error message?

Share a screenshot of the error message you are getting with us for assistance.

2. I paid my loan today, when will I be removed from blacklist?

Please share your OKash registered phone number with us to get assistance.

3. Can my limit be increased if I pay before due date?

Loan limits are system generated and early payment improves your chances of getting a higher loan limit.

4. I want a loan worth 5k am I eligible?

Open Google Play and search for "OKASH" App, then download the App.

After downloading open the App and start the sign-up and loan application process. Please make sure you key in all the information accurately during the sign-up. Then you can access our products and give them a try. First loan is 2500.

5. In case I borrow 2500, 'naeza lipa pole pole' (can I pay in instalments)?

Yes, OKash encourages partial payments before your due date.

6. Can I acquire a loan with a new simcard?

Yes.

7. Can I get OKash loan if I am blacklisted?

No.